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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Destiny Veal

Destiny Veal

September 23, 2024

5  out of  5
rating by Destiny Veal
"Incredible service and very patient! Jake took the time to understand my needs and my insurance payments dropped!!!! He’s the real Jake from State Farm"
We responded:
"Destiny, thank you for the kind words and the 5 star review. This just may be my favorite review of all time! We are grateful for the opportunity to have served your insurance needs! Should you need anything please don't hesitate to reach out!!"
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William West

September 6, 2024

5  out of  5
rating by William West
"They helped me big time with lowering my cost from 210$ a month from progressive, to 75$ a month with much better coverage. I would reccomend state farm to anyone looking for more affordable insurance"
We responded:
"Thank you so much, William! We're thrilled to hear that we could help lower your insurance costs from $210 to $75 a month while also improving your coverage. Providing affordable insurance options with exceptional coverage is what we aim for at Jake Gerdes State Farm. Whether it's auto insurance, home, or life insurance, we work hard to ensure our customers receive the best value possible. We're grateful for your recommendation and are always here to assist with any future insurance needs. Thanks again for choosing us for your insurance protection!"
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Jimmy Wetzell

August 28, 2024

5  out of  5
rating by Jimmy Wetzell
"Very knowledgeable and responsive. Entire process of getting quotes and new policies was fast and without a big hassle. Thanks jake"
We responded:
"Thank you so much, Jimmy! We're thrilled to hear that you found our insurance services knowledgeable and responsive. Our goal at Jake Gerdes State Farm is to make the process of getting quotes and new policies as fast and hassle-free as possible. We're here to help with all your insurance needs, whether it’s auto, home, life, or business insurance. If you ever have any more questions or need further assistance, don't hesitate to reach out. We're here to ensure you’re always covered! Thanks again for choosing us."
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Destiny Cantrell

August 18, 2024

5  out of  5
rating by Destiny Cantrell
"Jake was extremely professional and personable while assisting me with a new insurance policy. He was able to answer all of my questions and provided very detailed information. What I appreciated most was his commitment to assisting me save as much as possible on my bundled insurance. I was able to save upwards of $300 on my car insurance by switching to State Farm. He even took time to call me on a Saturday when the offices were closed. I’ll definitely be recommending State Farm to my friends and family. Thanks again Jake!"
We responded:
"Thank you so much for your kind words, Destiny! We're thrilled to hear that you had a positive experience and were able to save significantly by switching to State Farm. Our goal is always to provide personalized service, answer all insurance questions, and ensure you get the best coverage while maximizing savings, whether it's for auto, home, or bundled insurance. Going the extra mile for our customers, even on a Saturday, is just part of our commitment to helping you protect what matters most. We appreciate the recommendation and look forward to serving you, your friends, and your family for all your insurance needs!"
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Twilight News

August 9, 2024

5  out of  5
rating by Twilight News
"Had a pleasure dealing with Madison. Exceptional service."
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear that Madison provided you with exceptional service. Our team at Jake Gerdes State Farm is dedicated to offering top-notch insurance solutions, whether it’s for auto, home, life, or business insurance. We’re here to ensure your insurance needs are met with the professionalism and care you deserve. If you have any questions or need further assistance with your insurance coverage, don’t hesitate to reach out. We appreciate your trust in us!"
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Rosie Brown

August 9, 2024

5  out of  5
rating by Rosie Brown
"Jake was great, customer service was exceptional it was a pleasure speaking with him."
We responded:
"Thank you so much, Rosie, for the 5-star review! It was a pleasure speaking with you and helping with your insurance needs. At Jake Gerdes State Farm, providing exceptional customer service is our top priority. Whether it’s Auto, Home, Life, or Business Insurance, we’re here to ensure you feel confident and well-informed about your options. We appreciate your trust in us and look forward to continuing to serve you. If you ever have any questions or need further assistance with your policies, don’t hesitate to reach out—we’re always here to help!"
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beautifulfierysoul

August 1, 2024

5  out of  5
rating by beautifulfierysoul
"Thank you for assisting me obtain my new insurances! Everyone was very helpful and nice and didn't hesitate at all to get me switched over. I am looking forward to years of having you as my agent for my insurance needs!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that our team at Jake Gerdes State Farm was able to assist you in obtaining your new insurance policies smoothly. Providing top-notch service and ensuring a seamless switch for our customers is our priority. We look forward to being your trusted agent for all your auto insurance, home insurance, life insurance, and other insurance needs for many years to come. If you have any questions or need further assistance, don't hesitate to reach out. Thank you for choosing us! And being so kind!"
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Jorge Trotman

August 1, 2024

1  out of  5
rating by Jorge Trotman
"Discriminatory practices do not use"
We responded:
"Jorge thank you for your review, the ineligibility of certain vehicle models, is based on underwriting guidelines and not on any form of discrimination. We understand that this can be frustrating and we are here to help explore other insurance options that meet your needs."
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Rosa Mcbroom

July 30, 2024

5  out of  5
rating by Rosa Mcbroom
"Gabriela is very professional and caring about her clients!! Highly recommended! Thank you Gabriela"
We responded:
"Thank you so much, Rosa, for your wonderful review! We're thrilled to hear that Gabriela provided you with professional and caring service. At Jake Gerdes State Farm, we strive to offer top-notch service in auto insurance, home insurance, life insurance, renters insurance, business insurance, and farm insurance. We greatly appreciate your recommendation and are here to help with all your insurance needs. Feel free to reach out anytime!"
Profile photo of Sara Krabbenhoeft

Sara Krabbenhoeft

July 11, 2024

5  out of  5
rating by Sara Krabbenhoeft
"We have had quick and smooth service with Jake and others in his office for multiple things. Only took an hour and a half to get an estimate on car damage and file a claim after my husband hit a deer. I was able to get business insurance without a problem for a decent price. Any questions we've had, they've been able to answer."
We responded:
"Thank you so much, Sara, for your wonderful review and for being a part of the State Farm Family! We're thrilled to hear that you had a smooth and quick experience with our team at Jake Gerdes State Farm. Providing efficient service for auto insurance claims, including estimates for car damage, is something we prioritize. We're also glad we could assist you with your business insurance needs at a reasonable price. Our team is always here to answer any questions you have about auto, home, life, or business insurance. Your feedback helps us continue to deliver the best service possible to the Sterling, Rock Falls, and Dixon communities. Thanks again for choosing us for your insurance needs!"
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Bela Goreshnik

June 26, 2024

5  out of  5
rating by Bela Goreshnik
"Jake is very friendly and helpful, explains everything clearly , pleasure to have business with him."
We responded:
"Thank you, Bela, for the fantastic review! We're thrilled to hear that you found our service at Jake Gerdes State Farm friendly and helpful. Our goal is to make sure every customer understands their insurance options clearly, whether it's auto, home, life, or business insurance. Your kind words inspire us to keep providing top-notch service in Sterling, Rock Falls, Dixon and beyond. If you ever have any questions or need further assistance with your insurance needs, don’t hesitate to reach out. It’s a pleasure to have you as a valued customer! #AutoInsurance #HomeInsurance #LifeInsurance #BusinessInsurance #JakeGerdesStateFarm #SterlingIL #RockFallsIL #DixonIL"
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Chad S

June 10, 2024

5  out of  5
rating by Chad S
"Office staff are always amazing fast to respond great giving information or correcting information for my vehicles or updating them always super happy with the service I received there been with them probably over 30 years now"
We responded:
"Hey Chad 👋 Thank you so much for your 5-star review! We're thrilled to hear that State Farm has consistently provided you with fast and responsive service for over 30 years. Whether it's updating your auto insurance, correcting vehicle information, or providing detailed insurance information, we're dedicated to ensuring you receive the best service possible. Your satisfaction is our top priority, and we're proud to be your trusted choice for auto insurance in Sterling. If you ever need assistance with home insurance, life insurance, or business insurance, we're here to help. Thanks again for your continued trust and loyalty! Best, Jake Gerdes State Farm"
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Yrysbek Almamatov

May 8, 2024

5  out of  5
rating by Yrysbek Almamatov
"very pleased with the work. very patient and explains everything clearly. Thanks a lot."
We responded:
"Thank you so much for your 5-star review, Yrysbek! We're thrilled to hear that you were pleased with our service at Jake Gerdes State Farm. Providing clear explanations and being patient with our customers is crucial to us. We're here to ensure you have a thorough understanding of your insurance options and feel confident in your decisions. If you ever need assistance with insurance-related matters, don't hesitate to reach out. We appreciate your trust and support!"
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Kelly Reuter

April 30, 2024

5  out of  5
rating by Kelly Reuter
"Madolyn is very friendly and gets you taken care of quickly!!!"
We responded:
"Thank you for your wonderful review, Kelly! We're thrilled to hear about your positive experience with Madolyn at Jake Gerdes State Farm. Providing friendly and efficient service is our priority, and we're delighted that you found Madolyn to be just that. As your local insurance experts, we're here to ensure you're taken care of quickly and effectively. Don't hesitate to reach out if you need assistance with insurance in the area. We appreciate your support!"
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Alyna Widell

April 30, 2024

5  out of  5
rating by Alyna Widell
"Jake and his team were all so kind and helpful!"
We responded:
"Thank you for your fantastic review, Alyna! We're thrilled to hear that you found our team at Jake Gerdes State Farm to be kind and helpful. Providing exceptional service is our top priority, and we're committed to being your trusted partner for all your insurance needs. Whether you're looking for auto, home, life, or any other coverage, we're here to provide personalized solutions tailored to your specific needs. Don't hesitate to reach out if you need assistance or have any questions. We're dedicated to ensuring you have the peace of mind and protection you deserve!"
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Denny Rude

April 30, 2024

5  out of  5
rating by Denny Rude
"Very friendly and helpful!!"
We responded:
"Thank you for your 5-star review, Denny! We're thrilled you found our team at Jake Gerdes State Farm to be friendly and helpful. As your local insurance experts, we're here to provide personalized coverage options for all your insurance needs. Don't hesitate to reach out if you have any questions or need assistance. We appreciate your support!"
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Cynthia Bittner

April 18, 2024

5  out of  5
rating by Cynthia Bittner
"Thank you, Miranda Klockenga, for finding me affordable insurance. High recommend her service."
We responded:
"🌟 Thank you, Cynthia, for the wonderful review! We're thrilled to hear that Miranda Klockenga was able to assist you in finding affordable insurance options. Providing personalized service and helping our clients find the best coverage at the best rates is our priority. We appreciate your recommendation and are here to help with all your insurance needs in Sterling, Rock Falls, Dixon, Lyndon, Tampico, Prophetstown, and beyond. Don't hesitate to reach out if you have any questions or need further assistance. Your satisfaction is our goal! 🚗🏠 #AffordableInsurance #PersonalizedService #SterlingRockFallsDixonInsurance"
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Imran Bin Ahmed

April 16, 2024

5  out of  5
rating by Imran Bin Ahmed
"Very Good Insurance and less amount compared to other Insurance companies and very fast customers support and Specially the support from Miranda Klockenga."
We responded:
"🌟 Thank you, Imran, for your glowing review! We're delighted to hear that you're satisfied with our insurance offerings and appreciate your kind words about our fast customer support. Miranda Klockenga and our entire team are dedicated to providing exceptional service tailored to your needs. We're committed to offering competitive rates and top-notch coverage options to the Sterling, Rock Falls, and Dixon communities. If you ever need assistance or have any questions about your insurance, don't hesitate to reach out. We value your feedback and look forward to serving you for all your insurance needs! 🚗🏠 #ExceptionalService #AffordableInsurance #SterlingRockFallsDixonInsurance"
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Tyler Chriest

April 12, 2024

5  out of  5
rating by Tyler Chriest
"Jake Gerdes State Farm and team member Miranda Klockenga are wonderful to deal with! They are all great and their customer service is exceptional! Give them a call today!"
We responded:
"Tyler, thank you for your kind words! We're thrilled to hear that you had a wonderful experience with Jake Gerdes State Farm and Miranda Klockenga. Our team takes pride in providing exceptional customer service. If you ever need assistance or have questions, feel free to reach out. We appreciate your recommendation, and thanks for choosing us for your insurance needs!"
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Chase Chriest

April 12, 2024

5  out of  5
rating by Chase Chriest
"Jake Gerdes State Farm has some great people to work with! Miranda Klockenga was very helpful with all of my insurance questions! I highly recommend them for all of your insurance and financial needs!"
We responded:
"Thank you, Chase! We're thrilled to hear about your positive experience with Miranda and the team at Jake Gerdes State Farm. Providing excellent service and addressing your insurance questions is our top priority. We appreciate your recommendation and look forward to continuing to meet your insurance and financial needs. If you ever have more questions or require assistance, feel free to reach out. Thanks for choosing us! 🌟🤝"
Profile photo of Miranda Klockenga

Miranda Klockenga

April 12, 2024

5  out of  5
rating by Miranda Klockenga
"Great place, great people, & always willing to help! Highly recommend giving them a call for your insurance quotes today!"
We responded:
"Thank you, Miranda, for your wonderful review! We're thrilled to hear about your positive experience with us at Jake Gerdes State Farm. Our team is dedicated to providing excellent service and we're always here to assist with your insurance needs. Don't hesitate to reach out for your insurance quotes anytime!"
Profile photo of Abel Hernandez

Abel Hernandez

April 11, 2024

5  out of  5
rating by Abel Hernandez
"They are new in the area and very helpful each time I come in! Highly recommend this office!"
We responded:
"🌟 Thank you, Abel, for the stellar review! We're thrilled to hear that you've found our office helpful. As your local State Farm team, we're committed to providing top-notch service to our community in Sterling, Rock Falls, Dixon, and beyond. Don't hesitate to reach out if you ever need assistance with your insurance needs. We appreciate your recommendation and look forward to continuing to serve you! 🚗🏠 #LocalInsuranceExperts #SterlingRockFallsDixonInsurance"
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Evelyn Ebersohl

April 3, 2024

5  out of  5
rating by Evelyn Ebersohl
"Madison M. set up our insurance for us and did an amazing job! She was very kind and super helpful walking us through the process of switching over to State Farm. She provided us with a quote very quickly and had everything ready to go when we were ready to switch. If you’re looking for a quote or new insurance call and ask for Madison! She’s the best agent around!"
We responded:
"Thank you, Evelyn, for your wonderful review of our services at Jake Gerdes State Farm! We're thrilled to hear about your positive experience with Madison M. and how she efficiently guided you through the process of switching over to State Farm. Providing quick quotes and seamless transitions is what we strive for, and Madison exemplifies our commitment to excellent customer service. We truly appreciate your recommendation, and if you ever need assistance in the future, don't hesitate to reach out. Thanks again for choosing us for your insurance needs!"
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Adrian Sandoval

April 2, 2024

5  out of  5
rating by Adrian Sandoval
"My wife and I signed up for life insurance today. I could not be happier with the costumer service and knowledge from Jake and his team. The process doesn’t feel like an agent selling a policy. Jake made it feel like a friend saving and securing our future for my family. Thank you Jake and his incredible team."
We responded:
"Thank you, Adrian, for your glowing review! We're thrilled to hear that you and your wife had such a positive experience with our team at Jake Gerdes State Farm. Life insurance is a crucial aspect of financial planning, and we're dedicated to ensuring our clients feel secure in their decisions. Providing excellent customer service and expert knowledge is our priority, and we're delighted that we were able to guide you through the process with care and expertise. Your trust in us to safeguard your family's future is truly appreciated. If you ever need further assistance or have any questions about your life insurance policy, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for choosing us to protect what matters most to you!"
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Erica

April 1, 2024

5  out of  5
rating by Erica
"I am absolutely Very satisfied with new rates Miranda was very helpful & patient with me! Glad to be apart of the State Farm family!!"
We responded:
"Thank you, Erica, for your fantastic review! We're thrilled to hear that Miranda provided you with exceptional service and helped you navigate your insurance needs. At Jake Gerdes State Farm, we strive to ensure our clients feel valued and supported. We're delighted to have you as part of the State Farm family! If you ever need assistance or have any questions, please don't hesitate to reach out. We appreciate your trust and look forward to serving you for years to come!"