Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jen

Jen

December 23, 2024

5  out of  5
rating by Jen
"Miranda Klockenga was such a pleasure to speak with! She was upfront and honest about prices and coverage. Made my transition to State Farm simple! Recommend if you are looking at switching!"
We responded:
"Hi Jen, Thank you so much for your thoughtful review! We’re delighted to hear that Miranda made your transition to State Farm insurance seamless and enjoyable. Transparency with insurance, coverage options, and pricing is something we pride ourselves on, and it’s wonderful to know that you had such a positive experience. Your recommendation means a lot to us! Whether you need support with auto insurance, homeowners insurance, or any other coverage, we’re here to provide personalized service and help protect what matters most to you. Thank you for choosing Jake Gerdes State Farm—we’re grateful to have you as part of our State Farm family!"
Profile photo of Shenae Niedermann

Shenae Niedermann

December 20, 2024

5  out of  5
rating by Shenae Niedermann
"My insurance agent Jake and his team are awesome— always super quick to respond and so friendly. They made the whole process for my business easy, and we use them for auto and home too! Highly recommend working with them!"
We responded:
"Thank you for the fantastic review Shenae! We’re so happy to hear that your experience with our team was smooth and enjoyable. It’s our goal to make every step of the insurance process easy, whether it’s for business insurance, auto insurance, or homeowners insurance. Your trust in us to protect both your personal and business needs means the world. We’re always here to provide personalized coverage and quick responses to help ensure you’re covered where it counts. Thank you for recommending us—our team is here whenever you need support!"
Profile photo of mohamed abdallah

mohamed abdallah

December 10, 2024

5  out of  5
rating by mohamed abdallah
"Is helpful"
We responded:
"Thank you, Mohamed, for the 5-star review! We’re so glad you found our team helpful. Providing exceptional service for all your insurance needs, whether it's auto insurance, home insurance, life insurance, or business coverage, is always our top priority. If you ever have questions or need assistance, we’re here to help. We appreciate your support and trust in our State Farm agency for your insurance needs!"
Profile photo of Heather Tobeck

Heather Tobeck

November 23, 2024

5  out of  5
rating by Heather Tobeck
"Jake was absolutely amazing to work with! He was very attentive and honest with me. He immediately responded to all of my questions. I highly recommend him! Thank you for everything Jake!"
We responded:
"Thank you so much for your thoughtful review, Heather! At Jake Gerdes State Farm, providing attentive, honest, and responsive service is at the heart of everything we do. I'm thrilled I could assist you and answer all your questions promptly. Your recommendation means the world to us, and we're here to help with all your insurance needs—whether it's auto, home, life, or business insurance. Thanks again for trusting us to protect what matters most!"
Profile photo of Cynthia Smith

Cynthia Smith

November 22, 2024

5  out of  5
rating by Cynthia Smith
"Madison and Jake treated me very professionally. Madison took very good care of me and gave me all the coverage I needed for my automobile."
We responded:
"Thank you so much for your kind words, Cynthia! At Jake Gerdes State Farm, we strive to provide professional and personalized service to every customer. I'm glad Madison was able to help you find the right automobile insurance coverage to meet your needs. Protecting what matters most to our customers is our priority, and we’re always here to assist with any questions about your auto, home, or life insurance. We appreciate you trusting us with your insurance needs!"
Profile photo of Murat Nuraliev

Murat Nuraliev

November 14, 2024

5  out of  5
rating by Murat Nuraliev
"Best service! Best prices! Highly recommend to do business with Jake Gerdes State Farm. Madison helped me choose policy for my cars. Very polite, professional and had best customer service."
We responded:
"Murat, thank you so much for your 5-star review and for choosing Jake Gerdes State Farm for your insurance needs! We're thrilled to hear that Madison provided you with exceptional service and helped you find the right auto insurance policy for your vehicles. Our team is committed to providing top-notch customer service, and we're always here to help with any questions about your car insurance coverage, policy options, or even adding new drivers. We appreciate your recommendation and look forward to being your go-to source for affordable and reliable insurance protection. Thanks again for being part of the State Farm family!"
Profile photo of cynthia givens

cynthia givens

October 11, 2024

5  out of  5
rating by cynthia givens
"I would rate Jake Gerdes State Farm agency with a 10 not a 5 star! He was super professional, persistent and knowledgeable every step of the way. He returned phone calls and text in a timely manner which solidified our decision to chose his policy offer after checking many policy offers. You go Jake. 👍🏾"
We responded:
"Thank you, Cynthia, for the amazing review! It was a pleasure helping you find the right insurance policy to meet your needs. We always strive to provide professional, knowledgeable service while ensuring timely communication throughout the process. I'm so glad you felt confident choosing our policy after exploring different options. I’m here to continue supporting you with any insurance needs, whether it’s auto, home, or life insurance. Thanks again for your trust!"
Profile photo of NiCk FlIpS

NiCk FlIpS

October 3, 2024

5  out of  5
rating by NiCk FlIpS
"I had an amazing experience dealing with this specific insurance company. I definitely recommend you give them a call if you’re looking for insurance and are very Helpful."
We responded:
"Thank you so much, Nick! We're thrilled to hear you had an amazing experience with our Jake Gerdes State Farm team! We strive to provide the best possible service, whether you're looking for auto insurance, home insurance, renters insurance, or life insurance. We're here to help you find coverage that fits your needs and give you peace of mind. If anyone is searching for insurance near Sterling, we're just a call away and ready to assist! Thanks again for recommending us, Nick—we appreciate you!"
Profile photo of Destiny Veal

Destiny Veal

September 23, 2024

5  out of  5
rating by Destiny Veal
"Incredible service and very patient! Jake took the time to understand my needs and my insurance payments dropped!!!! He’s the real Jake from State Farm"
We responded:
"Destiny, thank you for the kind words and the 5 star review. This just may be my favorite review of all time! We are grateful for the opportunity to have served your insurance needs! Should you need anything please don't hesitate to reach out!!"
Profile photo of William West

William West

September 6, 2024

5  out of  5
rating by William West
"They helped me big time with lowering my cost from 210$ a month from progressive, to 75$ a month with much better coverage. I would reccomend state farm to anyone looking for more affordable insurance"
We responded:
"Thank you so much, William! We're thrilled to hear that we could help lower your insurance costs from $210 to $75 a month while also improving your coverage. Providing affordable insurance options with exceptional coverage is what we aim for at Jake Gerdes State Farm. Whether it's auto insurance, home, or life insurance, we work hard to ensure our customers receive the best value possible. We're grateful for your recommendation and are always here to assist with any future insurance needs. Thanks again for choosing us for your insurance protection!"
Profile photo of Jimmy Wetzell

Jimmy Wetzell

August 28, 2024

5  out of  5
rating by Jimmy Wetzell
"Very knowledgeable and responsive. Entire process of getting quotes and new policies was fast and without a big hassle. Thanks jake"
We responded:
"Thank you so much, Jimmy! We're thrilled to hear that you found our insurance services knowledgeable and responsive. Our goal at Jake Gerdes State Farm is to make the process of getting quotes and new policies as fast and hassle-free as possible. We're here to help with all your insurance needs, whether it’s auto, home, life, or business insurance. If you ever have any more questions or need further assistance, don't hesitate to reach out. We're here to ensure you’re always covered! Thanks again for choosing us."
Profile photo of Destiny Cantrell

Destiny Cantrell

August 18, 2024

5  out of  5
rating by Destiny Cantrell
"Jake was extremely professional and personable while assisting me with a new insurance policy. He was able to answer all of my questions and provided very detailed information. What I appreciated most was his commitment to assisting me save as much as possible on my bundled insurance. I was able to save upwards of $300 on my car insurance by switching to State Farm. He even took time to call me on a Saturday when the offices were closed. I’ll definitely be recommending State Farm to my friends and family. Thanks again Jake!"
We responded:
"Thank you so much for your kind words, Destiny! We're thrilled to hear that you had a positive experience and were able to save significantly by switching to State Farm. Our goal is always to provide personalized service, answer all insurance questions, and ensure you get the best coverage while maximizing savings, whether it's for auto, home, or bundled insurance. Going the extra mile for our customers, even on a Saturday, is just part of our commitment to helping you protect what matters most. We appreciate the recommendation and look forward to serving you, your friends, and your family for all your insurance needs!"
Profile photo of Twilight News

Twilight News

August 9, 2024

5  out of  5
rating by Twilight News
"Had a pleasure dealing with Madison. Exceptional service."
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear that Madison provided you with exceptional service. Our team at Jake Gerdes State Farm is dedicated to offering top-notch insurance solutions, whether it’s for auto, home, life, or business insurance. We’re here to ensure your insurance needs are met with the professionalism and care you deserve. If you have any questions or need further assistance with your insurance coverage, don’t hesitate to reach out. We appreciate your trust in us!"
Profile photo of Rosie Brown

Rosie Brown

August 9, 2024

5  out of  5
rating by Rosie Brown
"Jake was great, customer service was exceptional it was a pleasure speaking with him."
We responded:
"Thank you so much, Rosie, for the 5-star review! It was a pleasure speaking with you and helping with your insurance needs. At Jake Gerdes State Farm, providing exceptional customer service is our top priority. Whether it’s Auto, Home, Life, or Business Insurance, we’re here to ensure you feel confident and well-informed about your options. We appreciate your trust in us and look forward to continuing to serve you. If you ever have any questions or need further assistance with your policies, don’t hesitate to reach out—we’re always here to help!"
Profile photo of beautifulfierysoul

beautifulfierysoul

August 1, 2024

5  out of  5
rating by beautifulfierysoul
"Thank you for assisting me obtain my new insurances! Everyone was very helpful and nice and didn't hesitate at all to get me switched over. I am looking forward to years of having you as my agent for my insurance needs!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that our team at Jake Gerdes State Farm was able to assist you in obtaining your new insurance policies smoothly. Providing top-notch service and ensuring a seamless switch for our customers is our priority. We look forward to being your trusted agent for all your auto insurance, home insurance, life insurance, and other insurance needs for many years to come. If you have any questions or need further assistance, don't hesitate to reach out. Thank you for choosing us! And being so kind!"
Profile photo of Jorge Trotman

Jorge Trotman

August 1, 2024

1  out of  5
rating by Jorge Trotman
"Discriminatory practices do not use"
We responded:
"Jorge thank you for your review, the ineligibility of certain vehicle models, is based on underwriting guidelines and not on any form of discrimination. We understand that this can be frustrating and we are here to help explore other insurance options that meet your needs."
Profile photo of Rosa Mcbroom

Rosa Mcbroom

July 30, 2024

5  out of  5
rating by Rosa Mcbroom
"Gabriela is very professional and caring about her clients!! Highly recommended! Thank you Gabriela"
We responded:
"Thank you so much, Rosa, for your wonderful review! We're thrilled to hear that Gabriela provided you with professional and caring service. At Jake Gerdes State Farm, we strive to offer top-notch service in auto insurance, home insurance, life insurance, renters insurance, business insurance, and farm insurance. We greatly appreciate your recommendation and are here to help with all your insurance needs. Feel free to reach out anytime!"
Profile photo of Sara Krabbenhoeft

Sara Krabbenhoeft

July 11, 2024

5  out of  5
rating by Sara Krabbenhoeft
"We have had quick and smooth service with Jake and others in his office for multiple things. Only took an hour and a half to get an estimate on car damage and file a claim after my husband hit a deer. I was able to get business insurance without a problem for a decent price. Any questions we've had, they've been able to answer."
We responded:
"Thank you so much, Sara, for your wonderful review and for being a part of the State Farm Family! We're thrilled to hear that you had a smooth and quick experience with our team at Jake Gerdes State Farm. Providing efficient service for auto insurance claims, including estimates for car damage, is something we prioritize. We're also glad we could assist you with your business insurance needs at a reasonable price. Our team is always here to answer any questions you have about auto, home, life, or business insurance. Your feedback helps us continue to deliver the best service possible to the Sterling, Rock Falls, and Dixon communities. Thanks again for choosing us for your insurance needs!"
Profile photo of Bela Goreshnik

Bela Goreshnik

June 26, 2024

5  out of  5
rating by Bela Goreshnik
"Jake is very friendly and helpful, explains everything clearly , pleasure to have business with him."
We responded:
"Thank you, Bela, for the fantastic review! We're thrilled to hear that you found our service at Jake Gerdes State Farm friendly and helpful. Our goal is to make sure every customer understands their insurance options clearly, whether it's auto, home, life, or business insurance. Your kind words inspire us to keep providing top-notch service in Sterling, Rock Falls, Dixon and beyond. If you ever have any questions or need further assistance with your insurance needs, don’t hesitate to reach out. It’s a pleasure to have you as a valued customer! #AutoInsurance #HomeInsurance #LifeInsurance #BusinessInsurance #JakeGerdesStateFarm #SterlingIL #RockFallsIL #DixonIL"
Profile photo of Chad S

Chad S

June 10, 2024

5  out of  5
rating by Chad S
"Office staff are always amazing fast to respond great giving information or correcting information for my vehicles or updating them always super happy with the service I received there been with them probably over 30 years now"
We responded:
"Hey Chad 👋 Thank you so much for your 5-star review! We're thrilled to hear that State Farm has consistently provided you with fast and responsive service for over 30 years. Whether it's updating your auto insurance, correcting vehicle information, or providing detailed insurance information, we're dedicated to ensuring you receive the best service possible. Your satisfaction is our top priority, and we're proud to be your trusted choice for auto insurance in Sterling. If you ever need assistance with home insurance, life insurance, or business insurance, we're here to help. Thanks again for your continued trust and loyalty! Best, Jake Gerdes State Farm"
Profile photo of Yrysbek Almamatov

Yrysbek Almamatov

May 8, 2024

5  out of  5
rating by Yrysbek Almamatov
"very pleased with the work. very patient and explains everything clearly. Thanks a lot."
We responded:
"Thank you so much for your 5-star review, Yrysbek! We're thrilled to hear that you were pleased with our service at Jake Gerdes State Farm. Providing clear explanations and being patient with our customers is crucial to us. We're here to ensure you have a thorough understanding of your insurance options and feel confident in your decisions. If you ever need assistance with insurance-related matters, don't hesitate to reach out. We appreciate your trust and support!"
Profile photo of Kelly Reuter

Kelly Reuter

April 30, 2024

5  out of  5
rating by Kelly Reuter
"Madolyn is very friendly and gets you taken care of quickly!!!"
We responded:
"Thank you for your wonderful review, Kelly! We're thrilled to hear about your positive experience with Madolyn at Jake Gerdes State Farm. Providing friendly and efficient service is our priority, and we're delighted that you found Madolyn to be just that. As your local insurance experts, we're here to ensure you're taken care of quickly and effectively. Don't hesitate to reach out if you need assistance with insurance in the area. We appreciate your support!"
Profile photo of Alyna Widell

Alyna Widell

April 30, 2024

5  out of  5
rating by Alyna Widell
"Jake and his team were all so kind and helpful!"
We responded:
"Thank you for your fantastic review, Alyna! We're thrilled to hear that you found our team at Jake Gerdes State Farm to be kind and helpful. Providing exceptional service is our top priority, and we're committed to being your trusted partner for all your insurance needs. Whether you're looking for auto, home, life, or any other coverage, we're here to provide personalized solutions tailored to your specific needs. Don't hesitate to reach out if you need assistance or have any questions. We're dedicated to ensuring you have the peace of mind and protection you deserve!"
Profile photo of Denny Rude

Denny Rude

April 30, 2024

5  out of  5
rating by Denny Rude
"Very friendly and helpful!!"
We responded:
"Thank you for your 5-star review, Denny! We're thrilled you found our team at Jake Gerdes State Farm to be friendly and helpful. As your local insurance experts, we're here to provide personalized coverage options for all your insurance needs. Don't hesitate to reach out if you have any questions or need assistance. We appreciate your support!"
Profile photo of Cynthia Bittner

Cynthia Bittner

April 18, 2024

5  out of  5
rating by Cynthia Bittner
"Thank you, Miranda Klockenga, for finding me affordable insurance. High recommend her service."
We responded:
"🌟 Thank you, Cynthia, for the wonderful review! We're thrilled to hear that Miranda Klockenga was able to assist you in finding affordable insurance options. Providing personalized service and helping our clients find the best coverage at the best rates is our priority. We appreciate your recommendation and are here to help with all your insurance needs in Sterling, Rock Falls, Dixon, Lyndon, Tampico, Prophetstown, and beyond. Don't hesitate to reach out if you have any questions or need further assistance. Your satisfaction is our goal! 🚗🏠 #AffordableInsurance #PersonalizedService #SterlingRockFallsDixonInsurance"